Back in 2005, David and Kathy Hayes founded Hayes Piano Restoration. Their beginnings were humble, yet exciting. Together, as a newly married couple, David and Kathy wanted to start a piano servicing business that was dedicated to quality customer service and excellence. Kathy scheduled appointments and ran the office from their dining room table while David performed service calls and piano restoration work.
Right from the beginning, customers recognized that something was unique and special about the way they conducted themselves in the treatment of not only their pianos but of the customers as well. After being blessed with significant growth, it became necessary to build a team of talented artisans who shared their vision for piano servicing and outstanding customer service; thus, Artisan Piano Services was born. As Doug Hayes, father to founder David and Artisan Piano Services’ Manager said it best, “Artisan’s philosophy is really the golden rule: Do unto others just as you’d have them do unto you.” The team at Artisan are one big happy family both figuratively and literally. In addition to David and Doug, other Hayes family members include Adam, Ben and Jon who are all involved in the business in different capacities. Adam is a Supervising Technician, Ben is a Restoration Technician and Jon is a field technician in Portland. As well as being family, they are a team in every sense of the word. They rely on each other for help and encouragement; this unites them and enables them to better serve each other as well as their customers.
With our whole twelve member team, Artisan Piano Services has become one of the top piano servicing companies in the Pacific Northwest, with multiple locations and a strong desire to bring quality and craftsmanship to the piano industry.
“Time remembers those master artisans whose commitment to tradition and quality gave us a legacy of beauty, art and music. Like piano builders of old, we take great pride in continuing this time-honored tradition of simplicity, elegance and integrity. Our technicians are not only skilled piano tuners but are also full-service rebuilders and consultants, doing whatever it takes to bring your piano back to its fullest life and potential.” David Hayes, Founder.
A video from The Piano Brothers!