Artisan Team

Angie’s List Press Release

Artisan Piano Services wins the coveted Super Service Award Winner in both Portland, Oregon and Bellevue, Washington Artisan Piano Services Earns Esteemed 2017 Angie’s List Super Service Award

Portland, Oregon and Bellevue, Washington, January 1, 2018 – Artisan Piano Services is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

The Artisan team of highly trained technicians and customer relations staff have been providing outstanding piano tuning, repair, cleaning & appraisals, and even complete piano refinishing and restoration throughout the greater Portland and Seattle areas.

Award reflects company’s consistently high level of customer service

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

“We are just thrilled to be recognized as a Super Service Award winner every year we have been listed with Angie’s list,” said David Hayes, the owner of Artisan Piano Services. “Our teams in both Portland and Bellevue have done a marvelous job of focusing on the expectations of our customers and tailoring our technical expertise to the needs they have. We are grateful for all the support and excellent feedback we receive from our customers.”

Artisan Piano Services has been listed on Angie’s List since 2011 in Portland, Oregon and 2014 in Bellevue, Washington. This is the 7th consecutive that year Artisan Piano Services has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

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 For over two decades, Angie’s List has provided trusted reviews and information to help millions of consumers make smart hiring decisions. Angie’s List offers more than 10 million verified reviews in over 700 service categories, providing its members a credible resource for researching and comparing local service providers. Angie’s List is based in Indianapolis, Indiana and is an operating business of ANGI Homeservices (NASDAQ:ANGI).

 

Steffanie Finkiewicz

Angie’s List

303-963-8384

mediarelations@angieslist.com

According to the Piano Technicians Guild, piano tuning varies according to manufacturers:

“While pianos generally fall into vertical and grand model categories, each manufacturer selects its own materials and utilizes its own unique scale and furniture designs. Every piano requires a different level of maintenance, depending upon the quality of materials used and the design and level of craftsmanship. Manufacturers can provide general advice on tuning frequency but your technician can give specific recommendations based upon your usage and locale.” 

Here’s what some of the major piano manufacturers recommend:

Baldwin Piano Company (also Chickering, Wurlitzer)

Professional service is the key. In the first year, the National Piano Manufacturers Association recommends that you have your piano tuned four times. This is a period of environmental adjustment for a new instrument, and proper attention is important.

Chickering Grand Piano Rebuild 2016

Chickering Grand Piano Restoration 2016

After the first year, the piano should be tuned at least twice each year, depending upon the frequency of use and atmospheric conditions. Contact Artisan Piano Services to schedule an appointment with our professional technicians to perform this service.

 

 

 

Read more »

We just finished restoring a 100+ year old Hamburg Steinway & Sons model “O” piano. Fred Riley, of Classic Pianos, recorded this video of Ruby Hall playing Beethoven’s Sonata op.2 no.3 in our shop.

Artisan restored this piano for our partners,Classic Pianos, to showcase in their “Classic Collection.” The pianos that we restore for this collection are second to none in terms of quality of workmanship, materials and tone.

With a full piano restoration, we not only refinish the cabinet

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…but also completely restore the belly, including new strings

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…the keys and action are reconditioned

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…and we even polish up and regulate the pedals!

pedals

Although we do all of our piano restoration work out of our Portland, Oregon location, we have had several come to us from the Seattle, Washington area, and from other parts of the United States and Britain.

We do shop tours daily, and would be delighted to show you around!

A little over a year ago Artisan Piano Services unveiled its new “Restoration Center.”

We are now proud to show the world “The Piano Shop”

In the video you can see our hard working and talented technicians completely rebuilding pianos in our remodeled and refreshed Piano Shop. We provide full piano restoration services, as well as less involved piano reconditioning services, including action rebuilding, refinishing, cleaning and re-stringing.

Pianos In The Park

Artisan Piano Services is pleased to provide support this year for Pianos In The Park. Our very own Josh Mayfield has gone to several of the locations to tune and repair some of the various pianos.  Click here to see an video about the development of this exciting arts and culture project!

 

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Because Artisan Piano Services is always looking for ways to better serve our customers – We are pleased to announce that our customers can now schedule appointments online for piano tuning, repair, cleaning, appraisals or to estimate a full piano restoration!

Just press the button at the top right of every page of our website to be taken to an easy to use form. Our friendly staff will follow up with you right away!

To be sure – You can still just call or email us anytime!

Artisan Piano Services In Bellevue, Washington

Bellevue-Skyline-low

In May this year, Artisan Piano Services opened its second location in Bellevue, Washington. Sometimes companies expand to new locations after long planning and preparation. Other times opportunities present themselves in unexpected ways. For us, that unanticipated blessing came to us in the person of Josh Mayfield.

Joshua-MayfieldJoshua Mayfield, a native of Bellevue, WA, comes to Artisan with a wide array of skills and technical abilities, having been trained by some of the Pacific Northwest’s industry leading technicians. Josh had his own piano servicing business, but was looking for an opportunity to serve more people throughout the Puget Sound region and to become part of and grow with a stable company in the industry.

Joshua has shown himself to be a true asset to our team with his love of pianos and working with people. He has always loved the piano because it blends music and mechanics in such a unique way. Joshua and his wife, Amanda, are true Pacific Northwest outdoor enthusiasts and enjoy a wide array of outdoor activities including hiking, fishing, and biking.

After six months now, our Bellevue locations is beginning to grow in significant ways, and provides Artisan Piano Services’ outstanding customer service to Seattle, Kirkland, and as far as Tacoma, Washington.

The New Artisan Piano Services Blog

With the unveiling of the new Artisan Piano Services Blog we want to celebrate over the next several weeks some of the new and exciting things that have happened in 2014.

At the beginning of 2014 we welcomed two exceptional piano technicians as new team members in our Portland, Oregon location: Michael Turano and Jonathan Valentine. Both of them are graduates of the North Bennet Street School of Piano Technology (NBSS) in Boston, MA. Both are Registered Piano Technicians (RPT) with the Piano Technicians Guild, and quickly became important to our success this year.

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Micahel Turano comes to us from Windsor, CA, having been highly recommended by his professors at the North Bennet School, which he finished in 2013. Michael is a fantastic technician, who loves the complexity of the inner workings of pianos. Michael is always surprising us with his wide range of interest which includes everything from weaving and Scottish country dancing to volunteering at Guide Dogs for the Blind in his spare time.

Look for Michael in the North Bennet School promotional video (at 28 seconds)

DO WHAT YOU LOVE EVERY DAY from North Bennet Street School on Vimeo.

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Jonathan Valentine is an accomplished Classical Concert Pianist from Bayport, NY. He is a gifted technician who loves to bring pianos back to life, and enjoys seeing the passion people have for music.  His attention to detail and inherent understanding of the customers’ needs and wants have made him an incredibly valuable addition to our team.  Along with a love of playing the piano, Jonathan also appreciates the great outdoors and has recently taken up rock-climbing and bouldering.

 

 

To learn about the rest of the team, visit “Our Team” on our website!

 

 

 

Services

Piano Tuning

 

Piano Restoration

 

Cleaning and Repair

 

Consulting & Appraisals

 

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